Agents contractor of choice.
“Making property managers proud since 2014”
Best of both worlds.
Rom - The Founder
The guy with the coffee cup is Rom, the founder of Tom Harvey. In 2014, while working as a lettings negotiator in Canary Wharf, he observed the frustration property managers faced with unreliable contractors. This inspired him to establish a property maintenance company exclusively serving estate agencies and property managers. Having experienced the daily struggles of property managers firsthand, Rom built a company with a deep understanding of the industry.
Since then, our company has successfully served some of the finest high street and boutique lettings agents. We continue our journey, committed to providing agencies with the service they deserve. For those yet to experience our reliability, we encourage you to give us a trial and trust that you'll never need to seek other contractors again.
We bring a unique perspective to property maintenance and construction, drawing on our background in estate agency and property management. Having been in your shoes, we understand the demands of your office and the expectations of your landlords. That's why we offer a tailored service for each estate agency, regardless of the size of your management portfolio.
Our team consists of professional and well-presented tradespeople, most of whom are in-house employees. Even when working with subcontractors, such as carpet suppliers and fitters or tilers, who may not be needed every day, we ensure top-quality service through rigorous trials and testing. All subcontracted work is managed and overseen by us, providing you with a seamless experience – you won't have to deal with them directly unless it's a key collection.
“Productivity & organisation are what make us stand-out from the rest”
Systems we have in place that help us operate at the highest level using technology and provide the best service to keep up with the high demand of busy property managers and agents.
Client Hub
All clients receive access to their personalized client hub account. This hub allows clients to conveniently access quotes, invoices, scheduled appointments, and communication with Tom Harvey. Smaller agencies can also benefit by efficiently tracking work requests and even making payments using a credit card stored on file.
You will be granted access to the Client hub, once we add you to our system as a client and you will be able to access it via personal link3 Birds. One Stone.
We have perfected our service over the years to find a balance and keep All 3 birds happy at the same time. By providing efficiency and fast responses to Agents (Property Managers), Competitive pricing to the Landlords, brilliant, quality customer service and a smile to the Tenants
“I’ve been a property manager for 10 years and I have never worked with a contractor that is as modern and up-to-date as Tom Harvey. Dealing with them feels like you are dealing with someone straight out of Silicon Valley 😄”
Services
“From Light bulb replacement to Full Refurbishment.
Count on us to make it right”
At your service.
Every step of the way.
End Of Tenancy
Whether it's as simple as replacing a few lightbulbs and mouldy silicone or a comprehensive decorating project, landlords can customize their services. Options include carpet replacement, re-grouting, smoke and heat alarm installations, and more.
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Flooring Replacement
It comes a time during all tenancies when the flooring needs replacement. It may just be one room or the entire property. We can help no matter the floor surface
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Void Property Refurbishment
If your property has remained vacant and unleased, it might be lacking the appeal needed to attract potential tenants. That's where our range of packages comes in, offering landlords options from basic to premium to breathe new life into their properties and expedite the leasing process.
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Smoke & Heat Alarm Packs
Every Rental property needs a functioning smoke and heat alarm so we can supply & Install it within a few hours or latest the next day.
General Repairs
These are common issues faced by many tenanted flats—leaking taps, faulty toilet cisterns, broken blinds, stiff locks, and more.
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Odd Jobs
We know that from time to time you get these odd jobs that are hard to price or get someone to carry out, such as removing tenants' belongings, and meeting bailiffs on the day of eviction to replace the locks. Or sometimes you may need us to check something in the property/ help tenants understand their home. With our understanding of the trade we don't shy away from such.
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A little about quality
We don’t like talking about quality, but just like you associate Germany with outstanding precision and engineering or Japan being some of the best producers of quality goods. You won’t however hear them boast about themselves or label their services or products with these words. These words are subjective. Everyone has a different expectation of standard or “quality”. Here at Tom Harvey, we strive to deliver the best possible service within reason vs budget. Whilst we see ourselves as Germany or Japan. It is important to understand that sometimes, we may fall behind your expectations. To ensure that we meet or exceed your expectations, we will often ask you a few questions which will help us determine if we are both on the same page and if we can be a good fit for you.
We only hire experienced and professional Contractors
We trial & test all of our Subcontractors before sending them to your properties
We only Hire People who speak at the minimum, basic English and can hold a conversation
We purchase our materials only from reputable sources and merchants
We wear Tom Harvey uniforms (But note, that some subcontractors may be wearing their own company branding)
Good to know
Price List
Fixed Price Examples
Please Note: we add an additional 20% mark-up on all materials that we purchase.
Coverage
We are an East London-based company and we are most effective here, but we will gladly travel to surrounding areas and across London for jobs that are £150 or more.
