Made-to-measure curtains, blinds and shuttersMade-to-measure curtains, blinds and shutters. Measured and fitted by the same family, in your home, across Kent.

No, and most people do not. That is what the visit is for. We bring the sample books to you, you see the fabrics and finishes against your own walls and your own light, and we talk through what works for each window.

If you would rather take the samples away and think about it, that is fine too.

We look at the windows you want covered, show you samples, talk through the options and measure up. You get a price for the work before we leave, or shortly after if it is a bigger job.

For a couple of rooms it usually takes about an hour. A whole house takes longer, so tell us roughly how many windows when you book and we will set aside enough time.

Yes, it is free, and there is no obligation at all. You are not charged for the visit, the advice or the quote.

Nobody will pressure you. If it is not right for you, or the price is not right, that is the end of it, and we will not chase you.

It depends on the size of the window, the product and the fabric or finish you choose. That is why we measure before quoting rather than giving a figure over the phone.

You get one price that covers the product, the making and the fitting. The price we agree is the price you pay. We do not add anything afterwards.

Everything is made to your measurements, so there is a wait between ordering and fitting. It is usually two to three weeks for blinds and curtains, and three to five weeks for shutters.

We confirm the timing at your visit, once we know exactly what you are having.

Up to the point where we place the order with the maker, yes. Just ring us.

After that, no. Made-to-measure curtains, blinds and shutters are cut and made for your windows specifically, so they cannot be returned or resold, and the usual 14-day right to cancel does not apply to goods made to your own specification. We set this out in writing at your visit, before you order, so there are no surprises.

Child safety matters most where blinds have cords or chains. We fit the safety devices that come with the blind as part of the installation rather than leaving them in the box, and we will talk through the safest option for a child’s bedroom or a playroom when we visit.

If you tell us there are young children in the house when you book, we will bring cordless and motorised options to show you.

Tell us and we will come back and put it right. You are dealing with the people who measured and fitted it, not a call centre, so there is nobody to pass you between.

Everything we supply and fit is guaranteed for 12 months.

Kent and the surrounding areas, from Dartford and Sevenoaks across to Canterbury, Thanet and the coast, and everywhere in between.

If you are just outside, ask when you book. We travel further for larger jobs.